FAQ / HELP

All cases are made to order and typically ships in 2-4 business days.

🇺🇸 U.S. Shipping: Once shipped, typically delivered in 2-4 business days

🇨🇦 Canadian Shipping: Once shipped typically delivered in delivered within 3-10 Business days depending on your province with standard shipping.

Our Canadian orders ship out of Ottawa, Ontario so anywhere in Ontario is typically on the faster side and B.C for example is on the longer side.

We also have Xpress/Expedited options as well.

Shipping is calculated at checkout as it depends on the shipping method selected and the country in which you are from.

At this time we only ship to USA & Canada.

Yes, our company is proud to hold licenses for the NHLPA, MLBPA, and NHLAA.

Yes! Each case has a hard shell back with flexible sides, offering great drop protection without extra bulk.

At this time we don't due to lack of demand.

We accept returns within 14 days from the delivery date. The customer is responsible for shipping the order back to us.

Please email us at sales@redzonecases.com within 14 days of your order being delivered.

Hopefully that doesn't happen as each case is made specifically for you as they're printed on demand but we still allow you to return it within 14 days.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

Sometimes! Please email us right away at sales@redzonecases.com. Although our cases take 2-4 business days to ship, if you're lucky, you may of ordered when we were printing so in some cases, your order may be shipped 30 minutes later so please, email us right away.

Check your spam or promotions folder. If it’s not there, you may of entered your email in incorrectly contact us and we’ll resend your confirmation email.

We find shipping confirmation emails often land in your spam/promotions.

Only one discount code can be applied per order.

Double-check that it hasn’t expired and is entered exactly as shown. If it still doesn’t work, reach out to us for help at sales@redzonecases.com

We don’t currently offer custom designs but if you'd like to suggest a player, please email us at sales@redzonecases.com

You can reach us anytime through our Contact form below, by replying to any order confirmation email or emailing us directly at sales@redzonecases.com

We typically try to respond right away but please give us up to 24 hours to get back to you.